Using NGT Lite with a laptop

It was easy to download the NGT Lite app to the laptop. ngt-lite-iconNo problems whatsoever. Then I had to ‘link’ our phone number with NGT. Didn’t get it right the first time but then, as is so often the way in life, it ‘all came right’: the NGT icon at the top of the screen turned from red to green. Hey – my number was linked. I could now use this wonderful new system.


NGT icon is green

The next thing was to tailor the app to my own liking, choosing colours and the size of the font. I eventually chose these colours:


NGT colour and text size preferences

It was now easier to read. And, on another screen, I marked how I would be using the app – in may case, Speaking and Reading:


Options page for Text Relay

This makes it easier and quicker for the relay assistant who will be helping with the call.

I opened NGT Lite on the laptop and, tentatively, made my first call. I dialled the number on the cordless handset and pressed the receiver icon to ‘call’. The NGT icon glowed green, to indicate that I was connected to the service, and the computer screen showed progress:

NGT Ring   NGT Ring  NGT answered NGT call connected

I clicked ‘Join call’. I read ‘Hello’ on the screen and then spoke into the handset of the cordless phone. It was a strange sensation – I could not believe that the other person could hear me. But they did! The words ‘Gloria, here.’ flowed across the screen and, as if by magic, we were talking. It was rather strange, but really very easy.

As with all textphone use, you have to remember to say ‘Go ahead’ [GA] or ‘Over to you’ when you have finished your own input so that the operator knows to change mode.

So that was the first hurdle – I could use NGT Lite with my laptop. But could I get it to work with a mobile?


Using NGT Lite with a landline

There are corded landlines in this house, so the phones (which used to include my dear old Uniphone), are tethered to the wall. Yes, I know, having corded phones is yet another example of not moving with the times.

As I would be using NGT Lite with a laptop computer (or, possibly) a tablet, a corded

Panasonic KX-TG6811 handset


telephone was not going to be much good. So, I decided to get a cordless phone to use with NGT. I chose a Panasonic because the specs looked good and it is a reliable brand.  But attempting to set up the cordless phone was, for me, time-consuming, because I was not familiar with the jargon. Still, eventually managed it! And, you know, it is really quite easy after all.

Setting up this phone was a further reminder that I was ‘out of the loop’. For over 21 years I had been using a Uniphone (which I now see was very basic). For 13 years before that, I had had to ask someone to make a telephone call on my behalf, because there was no text relay service available. That must get me back to 1982 and the last regular telephone I could use – it had a dial (Yes, one of those!) and was mounted on the wall in the hall.

Well, in future, I am going to keep up with developments in telecommunications.